Privacy Policy

Our commitment to protecting your privacy and personal data on SeedreamImage

2025/03/10

Introduction

Welcome to SeedreamImage's Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you use our AI-powered image generation platform. Your privacy is important to us, and we are committed to protecting your personal data.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Account Information: Name, email address, username, and password
  • Profile Information: Profile picture, bio, and preferences
  • Payment Information: Billing details, payment method information (processed securely through Stripe)
  • Authentication Data: OAuth tokens from Google or GitHub when you use social login

Usage Data

We automatically collect information about how you use SeedreamImage:

  • Image Generation Data: Prompts, settings, AI model selections, and generated images
  • Platform Activity: Features used, pages visited, time spent, and interaction patterns
  • Technical Data: IP address, browser type, device information, operating system, and language preferences
  • Performance Metrics: Generation times, success rates, error logs, and API response times

AI-Generated Content

  • Prompts and text inputs you provide for image generation
  • Generated images and their associated metadata
  • Image generation history and preferences
  • Saved AI model configurations

Credit and Subscription Data

  • Credit balance and transaction history
  • Subscription plan and billing cycle
  • Purchase history and payment receipts
  • Promotional code usage

How We Use Your Information

We use your information for the following purposes:

Service Delivery

  • Provide and maintain our AI image generation services
  • Process your image generation requests using various AI models
  • Manage your account, credits, and subscriptions
  • Store and deliver your generated images
  • Provide customer support and respond to inquiries

Service Improvement

  • Analyze usage patterns to improve platform performance
  • Monitor AI model performance and reliability
  • Develop new features and enhance existing ones
  • Conduct research and analytics to better understand user needs
  • Debug and resolve technical issues

Communication

  • Send transactional emails (account verification, password resets, receipts)
  • Notify you about service updates, new features, and changes
  • Send newsletter updates (if subscribed)
  • Respond to your questions and support requests

Security and Compliance

  • Detect, prevent, and address fraud and abuse
  • Ensure platform security and data protection
  • Comply with legal obligations and enforce our Terms of Service
  • Protect the rights and safety of our users

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication with Better Auth
  • Regular security audits and monitoring
  • Access controls and data minimization
  • Secure payment processing through Stripe

Data Storage

  • Database: User data and metadata stored in PostgreSQL
  • Images: Generated images stored securely using S3-compatible storage (Cloudflare R2)
  • Backups: Regular encrypted backups to prevent data loss
  • Retention: Data retained as long as your account is active, plus applicable legal retention periods

Data Sharing and Third-Party Services

We work with trusted third-party service providers who help us deliver our services:

AI Service Providers

  • OpenAI, Replicate, Fireworks AI, Fal, DeepSeek, Google, OpenRouter for image generation
  • These services process your prompts and generation requests according to their privacy policies

Essential Services

  • Stripe: Payment processing and subscription management
  • Google/GitHub: OAuth authentication
  • Resend: Email delivery for transactional and newsletter emails
  • Cloudflare R2: Secure image storage and delivery

Analytics Services

We may use analytics services to understand platform usage:

  • Google Analytics, Umami, OpenPanel, Plausible, PostHog, Clarity, DataFast, Seline, Ahrefs

Data Processing Agreements

All third-party providers are carefully selected and contractually obligated to protect your data and use it only as instructed.

Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

  • Access your personal information through your dashboard
  • Export your generated images and account data
  • Request a copy of your data in a portable format

Correction and Deletion

  • Update your account information and preferences
  • Delete individual generated images
  • Request account deletion and data erasure (right to be forgotten)

Control and Preferences

  • Manage your subscription and credit purchases
  • Control email preferences and newsletter subscriptions
  • Choose your preferred AI models and generation settings
  • Set your language and theme preferences

Data Retention

  • Active account data retained while your account exists
  • Generated images retained according to your storage plan
  • Deleted data permanently removed within 30 days
  • Backups retained for disaster recovery purposes

Children's Privacy

SeedreamImage is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

AI and Machine Learning

We may use aggregated, anonymized data to:

  • Improve AI model performance and accuracy
  • Train and refine our services
  • Develop new features and capabilities

Individual user prompts and images are not used to train third-party AI models without explicit consent.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page with a new effective date
  • Sending an email notification for significant changes
  • Displaying a prominent notice on our platform

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For data protection inquiries or to exercise your rights, please use the subject line "Privacy Request" in your email.

We comply with applicable data protection laws, including GDPR (for EU users) and CCPA (for California residents). For specific information about your regional privacy rights, please contact us.

Last Updated: March 10, 2025